Shipping & Returns

Photo by Mathyas Kurmann on Unsplash

We ship worldwide. All items are sent from Barcelona. 

All items are shipped using standard post. We don’t currently offer express shipping but if you have a special order and need it fast then contact us and we can sort something out

Returns and refunds

At SUP we want to make sure you’re ecstatic with your order. A happy person will treat the world with the respect it deserves.

I’m not a happy bunny:  

If you’re unhappy with your order for whatever reason please send it back within 30 days of purchase. Include the original invoice and make sure the product is unopened and unused then send it to:

SUP, Carrer Zamora 99 3-2 Barcelona 08018

We will then issue a full refund

Woah what happened:

If your item arrives destroyed by an angry postman or the product is damaged for whatever reason please send a photo as soon as possible to and we will either issue a full refund or resend the order depending on what you prefer.

We only accept returns and issue refunds from items bought from - if you bought a SUP product from a store please return it to them.